FREE Shipping in the U.S.A. 🔆 Please allow for a 3-5 day delay in order processing. FREE Shipping in the U.S.A. 🔆 Please allow for a 3-5 day delay in order processing.

Returns & Exchanges

Please note the following exceptions to our return & exchange policy:

  • Returns and exchanges may be made within 14 days from the time your package is delivered.
  • Discounted items are final sale and cannot be returned or exchanged.
  • Returned items must be in original condition (unworn and unwashed).
  • Returned items must have no visible or odorous signs of wear or use.

To initiate a return or exchange, please complete the following steps:

  1. Login to our online return portal https://waylonjenningsmerch.returnscenter.com/ using your email address and order ID.
  2. Choose the products you wish to return or exchange from your order.
  3. Purchase a shipping label from your shipper of choice.
  4. Send all items back to us using the label.

Additional Returns Details:

  • A $7.95 processing charge will be deducted from your refund for return shipping.
  • Returns or exchanges will be processed within 7-10 business days after receiving your returned items. It may take up to 10 business days to post the refund. You will receive a confirmation email once your return or exchange is processed by our warehouse.
  • Original Shipping and handling fees are non-refundable.
  • International customers are responsible for all shipping costs to return.
  • If an item is damaged, please contact customer service at info@shopmidnightrider.com.
  • If an item seems lost in the mail, please contact customer service at info@shopmidnightrider.com or Route if you opted into shipping insurance.

Additional Exchange Details:

  • Exchanges are free.
  • International customers are responsible for all shipping costs.
  • Merchandise can only be exchanged by mail once.
  • Address changes cannot be made on exchange orders.
  • Exchanges must be started within 14 days of receipt of package.
  • Exchange items are not eligible for additional price adjustments or promotions. Sale items cannot be exchanged.
  • New items cannot be added to exchange orders.
  • In the event that the item you are exchanging for is out of stock, we will issue a store credit code to you via email that can then be used at any time to pick out a new item of equivalent value.
  • Please note that exchange will be processed within 7 to 10 business days after receiving your exchange package to our warehouse. We will email you with confirmation once your exchange has been processed.